WHAT IS THE ULTRASOUND GURU™ The Ultrasound Guru™ is a web-based self service portal which allows users to resolve technical support inquiries 24/7 without directly contacting a representative at Sonora Medical Systems. Using the Ultrasound Guru™, users can check their existing cases or technical support questions, log new cases, leverage suggested solutions to close cases, or search for solutions. Searchable Knowledge Database Our knowledge database is available 24/7. Users can look through public information stored in our knowledgebase and quickly resolve their own questions. Suggested Solutions Solutions to problems can easily be sorted through our ranking system based on effectiveness for given situations. The Ultrasound Guru™ can help users find the exact answers to a given problem. Self-Service Case Management Users also have the ability to manage their own cases. Through the Ultrasound Guru™ users can create new cases, manage open and closed cases, and look for solutions to cases.. Personalized Experience Information is passed on to users directly from Sonora Medical Systems. All inquiries in the Ultrasound Guru™ are being handled by representatives at Sonora making each experience a personal solution. Community-Driven Knowledge The power behind the Ultrasound Guru™ is the ability to bring together the knowledge of Sonora Medical Systems with the knowledge of the Biomedical and Clinical Engineering community. LOGIN